View the questions below to find of the frequently asked questions about PrimaCare Direct.

General Information FAQ's

What is PrimaCare Direct?
PrimaCare Direct is a health membership with limitless doctor access that is unlike anything else offered in the area.
Is PrimaCare Direct health insurance?

No, PrimaCare Direct is not health insurance, but it is meant to be paired with a high deductible catastrophic insurance plan.

How do I know if PrimaCare Direct is right for me?

Do you currently have a high deductible insurance plan? Can you switch to a high deductible insurance plan? Do you see a doctor more than once per year? Does your current insurance cover less and less each year? If you answered “yes” to any of these questions, then PrimaCare Direct may be right for you.

Pricing & Coverage FAQ's

How much does it cost to enroll in PrimaCare Direct?

The cost is $75 per member. If a family has more than four members, each additional immediate family member will receive a complimentary membership. The mandatory 2% MNCare state tax is included in your membership fee.

Is PrimaCare Direct cheaper than normal medical insurance?

Yes, PrimaCare Direct’s monthly fee is typically less expensive than conventional medical insurance. Also, PrimaCare Direct does not have any deductibles or copays allowing you to see your doctor as many times as needed for no extra money.

What type of care is covered?

Primary and preventative care, wellness care, chronic disease care and specialty care coordination are all included in your membership.

Where are your clinic locations?

We have numerous clinic locations throughout the state of Minnesota. Click here to view our clinics and providers or call 612-444-6600 to speak to a representative about finding the clinic nearest to you.

Do all clinic locations offer the same benefits?

All of our clinics will offer you the same base benefits listed on the Costs & Services page of this website. Some clinics do offer additional services.  If you have a specific service or need, please call 612-444-6600 and we will help you find a clinic that matches your individual needs.

Will I be able to choose my own doctor?

Yes, you will be able to see the doctor of your choice and can switch doctors at any time. Your primary physician can be from any of PrimaCare’s clinic locations.

How many visits each month are included in my membership?

You are able to see your doctor as many times as you need each month. There are no restrictions for the number of doctor visits and the monthly cost is the same.

Are emergency room visits or surgery included in the plan?

No, trips to the hospital are not included with your membership. Federal law requires that you carry a major medical policy to cover the cost of any needed hospital expenses.

Does PrimaCare Direct offer prescription drug coverage?

No, PrimaCare Direct does not offer prescription drug coverage. Prescription drug coverage is usually included with a major medical plan and coverage normally begins before reaching your deductible. You can also take out a separate prescription drug policy, if needed.

Membership & Cancellation FAQ's

How do I join?

Click here to enroll online or call 612-444-6600 and we will schedule a time for you to enroll.

Why should I join?

No one should ever have to think about their healthcare coverage, their deductible or insurance costs as they decide whether or not to go to the doctor. PrimaCare Direct offers you the peace of mind that for a low monthly fee you are able to have unlimited access to your doctor for no additional fees. Primary care and preventative care are the key to keeping you healthy and out of the hospital and PrimaCare Direct’s access to your doctor will help you achieve those goals.

How will I be billed after I signed up?

We will automatically charge your monthly membership fee to the credit card or bank account you have on file on our secure server.

How long is the contract for?

The contract is for one year and will be automatically renewed annually.

If my circumstances change, is there a way to cancel?

Yes, if you no longer wish to be enrolled or you move and can no longer keep your membership, you must provide written notice of cancellation 60 days prior to the date you want to stop receiving services.  Click here to send us an email.

Enrollment & Insurance FAQ's

Who is eligible to enroll?

PrimaCare Direct is open to everyone.

Do I need a major medical/hospital insurance policy with my membership?

Yes, we recommend you have a medical policy to pair with your membership. PrimaCare Direct covers primary and preventative care, but it will not cover hospital or specialty care. A major medical policy will be needed for that type of coverage. PrimaCare Direct is not health insurance.

Do you ever bill my insurance or Medicare?

No, we will never bill your insurance or Medicare for covered primary care services. Your monthly fee covers all charges for included services.

Does PrimaCare Direct meet the requirements of The Affordable Care Act?

Yes, PrimaCare Direct will meet the requirements for required insurance coverage under The Affordable Care Act when paired with a high deductible health care plan. Call 612-444-6600 for more information.

Do you have more questions?

Call us! 612-444-6600

Email us info@primacaredirect.com